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    Reliability for Managers (TE100-31-0)

    SynopsisReliability is crucial to the success of product sales in today competitive market. However, just like quality, product reliability cannot achieve through engineering effort alone, and top management support is essential. As Deming 14th points stresses on the top management commitment and actions to ensure commitment on quality infiltrate into the culture of an organization through top management continuous action, sponsorship and support, reliability of products requires the same approach in order to attain the desire outcome.

    This course is designed to provide a basic understanding of reliability for managers and senior executives. The difference between quality and reliability will be explained and the various misconceptions on reliability will be discussed. The cost impact of poor reliability will be illustrated through case study. In addition, state-of-the art concept on product reliability will be introduced in order to be a world class company on reliability.

    What You Will Learn

    • Definition of reliability
    • Difference between Quality and Reliability
    • Misconception in reliability
    • Various mistakes in practicing reliability
    • Understand why customers set a very high reliability standard
    • How to measure reliability
    • Reliability and product life cycle cost
    • Build in reliability
    • How many spare parts needed for production equipment
    • How to compare different suppliers for reliability
    • What is optimal burn-in
    • How to capture collaboration opportunity with customers

    Who Should AttendSenior executives & managers

    PrerequisiteNil

    Course MethodologyThis course is presented classroom style, with case studies to illustrate the concepts taught.

    Course Duration1 day, 9am - 5pm

    Course Structure

    • Definition of reliability
    • Difference between Quality and Reliability
    • Misconception in reliability
    • Various mistakes in practicing reliability
    • Understand why customers set a very high reliability standard
    • How to measure reliability
    • Reliability and product life cycle cost
    • Build in reliability
    • How many spare parts needed for production equipment
    • How to compare different suppliers for reliability
    • What is optimal burn-in
    • How to capture collaboration opportunity with customers

    Upcoming Program Registration

    Upcoming Program Registration

      No public course is currently scheduled.


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